Refund & Cancellation Policy

Effective Date: 30^th April, 2025
Legal Entity: BTP Technologies Pvt Ltd, India

1. General Policy

We offer digital training services and downloadable resources. Due to the nature of these products, refunds are limited and issued under strict conditions.

2. Subscription Refunds (Silver Plan)

Refunds may be issued only if ALL of the following are true:

• You submit a refund request within 7 days of purchase
• You have not accessed more than 20% of the course content
• You have not attended any live Q&A sessions or training calls

No refund will be issued if downloadable templates or toolkits have been accessed or downloaded.

3. How to Request a Refund

Email your request to [email protected] with:

• Purchase receipt
• Registered email address
• Reason for refund

Our team will respond within 5 working days.

4. Cancellations

You may cancel your subscription anytime via your account dashboard. Cancellations stop future billing but do not entitle you to a refund for past payments.

5. Payment Failures or Disputes

In case of payment failure, your account may be paused. In case of a dispute, we reserve the right to suspend services until the issue is resolved.

6. Contact

For all billing-related concerns:
Email: [email protected]